At STEMERIA, we believe that true digital transformation encompasses more than just technological change; it has a soul. Our approach focuses on the people impacted by the transformation—understanding their digital literacy, daily activities, and the processes they engage in. We start with a thorough observation and assessment phase to grasp how things are currently done, identify which processes need improvement, and determine the impact on workflow. This holistic view allows us to recommend technology solutions that are not only beneficial but also agnostic, ensuring that they can either integrate with existing tools or suggest the best options available in the market. This method ensures that the transformation supports business evolution, enhances citizen services in government projects, and genuinely reflects the needs of all stakeholders involved.